Privacy Policy
C&D Printing & Packaging Co. (“C&D”, “we”, “us”) operates MailerCity, a direct-mail platform at marketing.cndprinting.com (the “Service”). This Privacy Policy describes how we collect, use, and share information when you visit our website or use the Service.
Information we collect
We collect information you provide directly to us, including:
- Contact information: name, email address, company, and phone number, submitted via our quote-request form or account creation.
- Account credentials: email and a password hash if you create an account.
- Mailing data: recipient lists you upload to run a direct-mail campaign. This may include names, addresses, and merge fields you choose to include (e.g., property identifiers, account information). You are responsible for obtaining any necessary consents from the recipients on your lists.
- Payment information: processed by Stripe; we do not store full credit-card numbers on our servers.
- Usage data: pages visited, actions taken in the Service, and standard server-log information (IP address, browser type, referring page).
- Tracking technologies: cookies and pixels from us and our analytics/advertising partners (including Meta/Facebook) to measure site performance and ad effectiveness.
How we use information
- To provide and operate the Service, including printing and mailing your campaigns.
- To communicate with you about your account, orders, and quotes.
- To process payments and prevent fraud.
- To improve and analyze the Service, and to develop new features.
- To advertise the Service to potential customers, including via re-targeting and lookalike audiences on advertising platforms.
- To comply with legal obligations.
Information we share
We share information with:
- Service providers: vendors who help us operate the Service, including our hosting provider (Vercel), database (Neon), email (Resend), payments (Stripe), and analytics/advertising (Meta/Facebook, Google Analytics where applicable).
- USPS: mailing addresses on your recipient lists are submitted to the United States Postal Service for automation discounts and delivery tracking.
- Authorities: where required by law or to respond to lawful requests.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
Your choices
- Access and correction: you can review or update your account information by signing in to the Service.
- Deletion: contact us at the address below to request deletion of your account and associated personal information. Some information may be retained as required for tax, compliance, or fraud-prevention purposes.
- Marketing emails: you can unsubscribe from marketing communications via the link in our emails. Service emails (e.g., order confirmations) will continue.
- Cookies: most browsers let you block or delete cookies. Doing so may degrade the Service.
Data security
We use industry-standard safeguards to protect information, including encryption in transit, encrypted storage for credentials, and access controls. No system is perfectly secure; we cannot guarantee absolute security.
Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy. Material changes will be announced on this page with a revised “Last updated” date.
Contact us
Questions about this Privacy Policy or our data practices:
C&D Printing & Packaging Co.
12150 28th St N
St. Petersburg, FL 33716
727-572-9999